Garage Door Won't Close? 7 Quick Fixes

7 min read • Mike Thompson, Master Garage Door Technician, CCB #209697

advanced 7 min read
Your garage door opens fine but won't close. Or it closes partway then reverses. Or it closes but pops back open immediately. After fixing 2,500+ "won't close" issues in Central Oregon, I can tell you this: 85% are sensor problems fixable in 5 minutes. The other 15% range from simple to serious. This guide walks through the 7 most common causes in order from most to least likely. Follow the steps and you'll diagnose the problem in 10 minutes. Most fixes take under 30 minutes. You'll learn when it's a quick DIY fix and when to call a professional. No guessing, no expensive service calls for simple problems.

Tools Needed

  • Soft cloth for cleaning
  • Level (optional)
  • Screwdriver
  • Step ladder

Materials

  • None typically needed
  • Replacement sensors if damaged - $40-80
Estimated Cost: Free to $20 (cleaning supplies), $120-180 professional service
1

Check Safety Sensor Alignment

This is the #1 cause (60% of cases). Safety sensors are the small boxes mounted on each side of the door, 4-6 inches above the ground. <strong>How they work</strong>: They shoot an invisible beam across the door opening. If beam is broken (by a person, pet, or object), the door reverses. <strong>Check alignment</strong>: Both sensors must face each other perfectly. Look at the indicator lights: - Both solid green/red: Aligned correctly - One or both blinking: Misaligned To realign: Loosen mounting screws slightly. Adjust sensor angle until both lights are solid. Tighten screws. Test: Close door with remote. Wave your hand between sensors. Door should reverse immediately. In Bend, ground settling and temperature expansion/contraction knock sensors out of alignment. Check quarterly.
Pro Tip: Sensors 1/8 inch out of alignment won't work. Use a laser level if you have one - it shows exact alignment. Otherwise, sight down the beam path from one sensor to the other.
2

Clean Sensor Lenses

Dirty lenses block the beam (25% of cases). Sensor lenses are small windows on the front of each sensor box. They collect: • Dust and cobwebs • Moisture condensation (common in Bend winters) • Dead insects • Grease from garage air Clean with soft cloth (microfiber works best). Don't use chemicals - just wipe dry. Check mounting brackets for spider webs. Spiders love sensor boxes - warm electronics attract insects. After cleaning, test door operation. If it closes now, problem solved. Bend-specific: Winter condensation fogs lenses. Keep garage ventilated. If condensation persists, sensors may be failing internally - replacement needed.
Safety: Never spray sensors with water or chemicals. Moisture can damage electronics. Dry cloth only.
3

Check for Obstructions in Door Path

Obvious but often overlooked (10% of cases). Look for: • Trash cans too close to door • Bikes, lawn tools leaning against wall • Boxes or items on garage floor • Snow/ice buildup in winter (common in Bend) • Debris in track (leaves, rocks) Sensors detect these and reverse the door. This is proper operation - sensors are doing their job. Clear the path and test again. Bend winters: Ice dams form at garage threshold. Door hits ice and reverses. Chip away ice or use ice melt (avoid rock salt - it damages concrete).
Pro Tip: Mark a "no-storage" zone on your garage floor with tape - 18 inches on each side of the door path. Keeps family from parking stuff in the beam.
4

Adjust Opener Force Settings

Opener has force sensors (3% of cases but easy fix). Force setting determines how hard the opener pushes before auto-reversing. If set too low, door reverses thinking it hit an obstruction. Find force adjustment on your opener motor. Usually labeled "DOWN FORCE" or "CLOSE FORCE". It's a dial or +/- buttons. Increase force slightly (1/4 turn or 2-3 button presses). Test door. Repeat until door closes fully. Don't over-increase: Test by holding door bottom while closing. It should reverse with about 20 pounds of upward pressure. Bend's winter: Doors get stiffer in cold. You may need more force in January, less in July. Seasonal adjustment is normal.
Safety: If you must crank force to maximum and door still won't close, you have a bigger problem (likely broken spring). Don't force it - call professional.
5

Check Sensor Wiring

Loose or damaged wires cause intermittent failures (2% of cases). Trace wires from sensors to the opener motor. Look for: • Wires pulled loose from terminals • Pinched or cut wires • Corroded connections • Wires chewed by rodents (happens in Bend - mice nest in garages) Reconnect loose wires. Tighten screw terminals. If wire is damaged, splice with wire nuts or replace sensor. Most sensors use bell wire (thin 2-conductor). Available at hardware stores for $5-10. Test connections by wiggling wires while watching sensor lights. If lights flicker, connection is loose.
Pro Tip: Run sensor wires along track - keeps them organized and protected. Use wire clips every 18 inches. Don't staple directly to wires - you'll pierce insulation.
6

Inspect Door Tracks for Binding

Door binding triggers force sensors and causes reversal (1% of cases). Manually operate door (disconnect opener). Lift and lower slowly. Feel for binding, sticking, or resistance. Common binding causes: • Bent track • Misaligned track • Worn rollers • Debris in track Small adjustments: Loosen track brackets, align to plumb/level, retighten. Major binding needs professional repair. Badly bent tracks require replacement. Bend-specific: Winter ice can freeze door to threshold. Heating the threshold with hair dryer or warm water frees it.
Safety: Never force a stuck door. If it won't move manually, stop. You could have broken springs (door weighs 300+ pounds without counterbalance). Call professional.
7

Test and Reset Opener Limits

Travel limit settings tell the opener when door is fully closed (1% of cases but frustrating). If DOWN limit is set too high, opener thinks door is closed before it actually touches ground. Door stops 2-6 inches up. Find limit adjustments on opener motor (labeled "DOWN LIMIT" or "TRAVEL"). Adjust down limit to allow door to close fully and compress weather stripping slightly. Modern openers (post-2010) auto-learn limits. Consult manual for reset procedure - usually involves holding programming button for 10 seconds. Test: Door should close completely, seal against threshold, and stop without reversing.
Pro Tip: Limits drift over time from vibration and temperature changes. If door won't close and all else checks out, limit adjustment is likely culprit. Takes 2 minutes to fix.

Frequently Asked Questions

Technically yes, but NEVER do this. Sensors prevent serious injuries and property damage. If sensors malfunction, fix them. We've seen too many crushed cars, injured pets, and hurt kids from bypassed sensors. Not worth the risk.
Sunlight overwhelms the infrared beam, causing false reads. Happens when sun shines directly into sensor lens (usually late afternoon). Solution: Relocate sensors away from direct sun, or install sunshields ($15 from garage door suppliers).
Quality sensors: 10-15 years. Budget sensors: 5-8 years. Bend's temperature extremes (-10°F to 110°F) reduce lifespan. Electronics fail from thermal cycling. If your opener is 12+ years old, consider replacing sensors preemptively - $40-80 investment prevents frustration.
Probably not. 95% of "won't close" issues are sensor or adjustment problems. Only replace opener if: 1) Motor is dead (doesn't run at all), 2) Opener is 20+ years old, or 3) Major component failure (gears stripped). Sensors and limits are cheap fixes - don't buy new opener unless necessary.
You probably bumped a sensor while moving stuff. Check alignment first. This is the #1 cause after garage cleaning or organization projects. Takes 30 seconds to realign.
Our service call: $120-180. Includes diagnosis, sensor realignment/cleaning, limit adjustment, force calibration, and testing. 90% of "won't close" problems fixed in 30 minutes. Call 541-203-7676 for same-day service in Bend, Redmond, Sisters.
You now have a systematic approach to fixing garage doors that won't close. Quick recap: 1. Check sensor alignment (60% of cases) 2. Clean sensor lenses (25%) 3. Remove obstructions (10%) 4. Adjust force settings (3%) 5. Check wiring (2%) 6. Inspect tracks (1%) 7. Reset limits (1%) Start with step 1. Work through the list. Most problems resolve by step 3. If none of these work, you may have: • Failed sensor electronics (replace sensors) • Broken spring (door too heavy for opener) • Opener motor failure • Complex mechanical issue Can't diagnose it? Call 541-203-7676 for free phone diagnosis. Describe the symptoms and we'll pinpoint the problem. Want it fixed professionally? $120-180 service call includes complete diagnosis and repair. Same-day service available in Bend, Redmond, and Sisters. Licensed Oregon contractor (CCB #209697) | 9 years serving Central Oregon | 541-203-7676
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