Privacy Policy - Brokentop Garage Doors
Effective Date: January 1, 2025
Information Collection
We collect contact information (name, phone, email, address) when you request service. We also collect anonymous website usage data for improving our services.
Information Use
Contact information is used solely to provide garage door services and schedule appointments. We never use your personal information for marketing without explicit consent.
Data Storage
We do not sell or share your information with third parties. Contact form submissions are securely stored and only accessible by authorized staff.
Cookies and Tracking
This website uses cookies and third-party tracking technologies to measure advertising effectiveness and improve our services. These include: Google Tag Manager (which loads Google Analytics and Google Ads conversion tracking), Meta/Facebook Pixel for ad measurement, and Nextdoor Pixel for local advertising analytics. These services may set cookies and collect browsing data as described in their respective privacy policies. You can manage cookie preferences through your browser settings.
Analytics
We collect website analytics to improve our services. This includes: page views, popular content, referral sources, and general user interactions (button clicks, scroll depth). In addition to the third-party services listed above, we collect anonymous first-party analytics that do not use cookies. First-party analytics do NOT collect: IP addresses (stored in hashed form only), personally identifiable information, or precise geolocation. We honor Do Not Track (DNT) browser settings for first-party analytics. First-party analytics data is stored securely on Cloudflare infrastructure and is automatically deleted after 365 days.
GDPR & CCPA Compliance
We are compliant with GDPR (General Data Protection Regulation) and CCPA (California Consumer Privacy Act). You have the right to: Access your data, Request data deletion, Opt out of analytics tracking (via DNT), Request a copy of stored data. To exercise these rights, contact us at 541-203-7676.
Contact
Questions about our privacy practices? Call 541-203-7676 or email us through our contact form.